Christmas & New Year delivery information:
Here are our postal deadlines for delivery in time for Christmas (please note these are not guaranteed, as the postal system and couriers are out of our control):
Deadline for free UK delivery: Order by 3pm, Friday 18th December 2026
Deadline for Next Day delivery: Order by 1pm, Monday 21st December 2026
Our fulfilment operations will be closed on the following UK public holidays and will be processed upon our return:
Friday 25th December
Monday 28th December
Friday 1st January
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UK delivery (England, Scotland, Wales, Northern Ireland and the Channel Islands):
FREE: Royal Mail Tracked 48* (within 48 hours of despatch *not guaranteed)
£4.99: Next Day delivery (delivered next working day if ordered before 1pm Monday-Friday, excluding public holidays)
We aim to despatch orders within 24 hours of receipt. Orders placed at the weekend (Saturday and Sunday) will be processed the following Monday.
International delivery
USA: International Tracked Delivery, 5-10 business days (estimate). Shipping, customs and duties are calculated at checkout.
Rest of world: VISIT VICTORIA HEALTH to order Willowberry for international delivery.
General delivery information:
* Please note that estimated delivery times are to be used as a general guide, as delays can sometimes occur that are outside of our control, particularly during busy times such as Christmas.
* Orders will be sent to the delivery address that you have provided on the order form – please ensure that your delivery address is correct and complete, as we cannot be held responsible for incorrect/incomplete addresses.
*Willowberry cannot be held responsible for delayed delivery caused by any third party, as this is outside of our control.